Maintenance

A planned upgrade should not wake the person on call or spoil uptime statistics.

Response

The task

During maintenance, checks are expected to fail. Without a maintenance window, that means a flood of alerts and a stain on the uptime history.

How it is solved

A maintenance window sets the time, the affected products and resources and three flags: mute alerts, show the maintenance on the status page, exclude the window from the SLA. Maintenance can be cancelled or deleted until it starts.

What is included

  • Muting alerts during maintenance
  • Maintenance notice on the status page
  • Excluding the window from the SLA calculation
  • Choosing the affected products and resources
  • Cancelling and deleting scheduled maintenance

What depends on the plan

This feature is available in every plan and has no separate limit.

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Questions about this feature

Will customers see maintenance in advance?

Yes, if the status page notice is enabled: the maintenance will appear next to the state of the affected products.

Where it helps

Other features

All features

Check your services today

The free plan includes checks, a status page and a team of up to three people. The setup wizard takes you from a product to the first notification.