Situation
A database outage at night
At 3 a.m. the database stops accepting connections, and the API and website go down with it.
How it works in A3.Observe
- 1A PostgreSQL monitor running through a private agent records the connection error with a clear code.
- 2API and website alerts are linked to the root cause: only one notification arrives, about the database.
- 3The on-call schedule determines who is on shift now, and the notification goes to them in Telegram.
- 4If the alert is not acknowledged in time, escalation sends it to the next person by SMS.
- 5In the morning, the heartbeat of the nightly backup confirms that the job ran again.
Other use cases
Recognize your situation?
Tell us which services and channels you need to connect, and we will help you set up your first monitoring setup.